👤 Nasir Os

About

Operations manager with experience in hotel management and IT support. Transitioning to software engineering to build digital solutions that improve operational efficiency. Proficient in JavaScript, React, and Node.js.

Experience

  • Trainee Software Engineer
    CodeYourFuture · Full-time
    Sep 2023 - Present · 4 mos
    Birmingham, United Kingdom · Hybrid

    • Selected for intensive software engineering program after completing comprehensive technical assessment and fundamentals course
    • Developing software engineering foundations through immersive curriculum covering core programming concepts, data structures, and algorithms
    • Building full-stack applications using JavaScript, React, Node.js, and SQL databases
    • Participating in pair programming, code reviews, and agile development practices
    • Contributing to open-source projects and building software solutions for non-profit organizations
    • Skills: Software Engineering, JavaScript, React, Node.js, SQL

  • Premier Hotels Birmingham
    5 yrs 9 mos

    • IT Help Desk Support
      Full-time
      Jan 2023 - Present · 1 yr
      Birmingham, United Kingdom · On-site

    • Provide technical support and troubleshooting for hotel management systems

    • Maintain and update internal documentation for IT processes

    • Support staff with hardware and software issues

    • Skills: Technical Support, System Administration, IT Documentation

    • Operations Manager
      Full-time
      Mar 2018 - Dec 2022 · 4 yrs 9 mos
      Birmingham, United Kingdom · On-site

    • Led digital transformation initiatives across hotel operations

    • Managed implementation of new property management system

    • Supervised cross-functional team of 45 staff members

  • Damascus Grand Hotel
    3 yrs

    • Assistant Manager
      Full-time
      Jan 2015 - Feb 2018 · 3 yrs
      Damascus, Syria · On-site
    • Oversaw front desk operations and guest services
    • Coordinated interdepartmental communication
    • Managed staff scheduling and training programs

Education

  • CodeYourFuture
    Software Engineering Program
    2023 - 2024

  • Damascus University
    Bachelor of Tourism Management
    2010 - 2014
    Activities and societies: Student Council Representative

Certifications

  • Google IT Support Professional Certificate
  • Microsoft Office Specialist

Languages

  • English - Professional Working
  • Arabic - Native Speaker