About

Experienced restaurant manager with a proven track record in hospitality operations, seeking to transition into technology by developing software skills that can improve restaurant management systems.

Experience

Restaurant Manager

Tim Ho Wan (London Branch)
Sep 2018 - Aug 2023 · 5 yrs

Managed high-volume dim sum restaurant in central London.

• Led team of 25 staff across kitchen and service departments
• Developed digital reservation and ordering systems
• Optimized staff scheduling and inventory management
• Implemented cost-saving operational strategies
• Maintained high customer satisfaction ratings
• Managed complex multi-cultural team dynamics

• Restaurant Management, Team Leadership, Operational Efficiency

Sous Chef and Operations Coordinator

Crystal Jade Kitchen (Hong Kong)
Mar 2015 - Aug 2018 · 3 yrs 6 mos

Supported kitchen operations and restaurant management.

• Assisted in menu development
• Managed kitchen staff scheduling
• Supported inventory and supply chain management
• Developed staff training programs
• Maintained high food safety standards

• Culinary Operations, Staff Management, Quality Control

Skills Transition

Hospitality Transferable Skills

• Team leadership
• Operational planning
• Cost management
• Customer service
• Process optimization

Technical Learning

• Basic programming concepts
• Restaurant management technologies
• Digital system design
• Data analysis
• Inventory management systems

Education

CodeYourFuture

Software Engineering Program
2023 - 2024

Languages

• Cantonese - Native Speaker
• English - Professional Working
• Mandarin - Professional Working

Interests

• Restaurant technology
• Operational management systems
• Digital transformation in hospitality
• User experience design

Key Strengths

• Strategic operational thinking
• Team coordination
• Quick technological adaptation
• Problem-solving
• Continuous learning mindset