About

Refugee support worker transitioning to technology through intensive training. Bringing deep empathy, communication skills, and a passion for helping others to the world of software development. Committed to using technology as a tool for social empowerment and community connection.

Experience

Trainee Software Engineer

CodeYourFuture
Sep 2023 - Present · 4 mos

Learning software engineering skills to create technology solutions for community support.

• Software Engineering, Problem Solving, Communication

Refugee Support Coordinator

Manchester Refugee Support Centre
Mar 2020 - Aug 2023 · 3 yrs 6 mos

Supported newly arrived refugees with integration and settlement processes.

• Developed comprehensive support programs
• Coordinated language and skills training
• Created digital resources for refugee community
• Managed multi-language information services

• Community Support, Program Coordination, Multilingual Communication

Community Outreach Worker

Syrian Refugee Resettlement Program
Jun 2017 - Feb 2020 · 2 yrs 8 mos

Supported refugee families during resettlement in the UK.

• Facilitated social integration workshops
• Provided cultural orientation and support
• Assisted with housing and employment resources
• Developed trust-building communication strategies

• Social Work, Community Engagement, Multicultural Support

Skills Development

Personal Growth

• Learning programming fundamentals
• Developing problem-solving skills
• Building technical communication abilities
• Creating inclusive technology solutions

Language Skills

• Arabic translation and interpretation
• Cross-cultural communication
• Community mediation

Education

CodeYourFuture

Software Engineering Program
2023 - 2024

Languages

• English - Professional Working
• Arabic - Native Speaker
• Kurdish - Professional Working

Key Strengths

• Empathetic communication
• Complex problem solving
• Multicultural understanding
• Adaptability
• Community-focused approach